A couple of years ago, when my PCP (A) took a leave of absence, Doctor B was listed as my PCP. I never saw him.
I changed to Doctor C when Doctor A retired.
All insurance cards keep coming with Doctor B’s name on it.
This week, my insurance company sent me a letter that my insurance card didn’t have the right doctor’s name on it. You have Doctor D, it said, but her name is actually E.
I went into the insurance portal today, which claims I have never selected a PCP.
Lemme guess, Sutter? I do not get how they handle PCP’s worth a damn.