Many years ago, I tried Zoosk. It wasn’t for me, so much so that I panned it in this review.
I mention the site in our textbook on sources, when explaining how many articles on the internet are ads in disguise. An article on dating sites listed Zoosk as the best. The fine print on the source explained that they’re marketers–in other words, Zoosk probably paid for that article.
Last week, when I was reconciling my bank statement, I discovered two ~40$ charges to Zoosk on the same day–one recurred a month later.
All kinds of panic set in–someone had my debit card number, after all.
The conversation with customer support at Zoosk was irritating. The agent kept asking for the “order numbers” to find the transactions. I didn’t have those, of course, since I didn’t do the orders.
(The transaction numbers on my bank statement applied to something else.)
We finally found them, though, and the agent assured me she would reverse the charges. “Is there anything else I can help you with?”
“Ummmm . . . did the person just steal my card, or did they re-activate my old account and are posing as me?”
“I don’t know. I refunded the charges.”
I had class starting in just a few minutes, and I needed to report the fraud to the bank, so I had to get off the phone without any closure.
But it just reinforced all the bad feelings about Zoosk.
They weren’t interested in whether someone had a fake profile up.
Nor were they interested that someone with a profile had committed a crime.
Pretty sure that person won’t even know I found out until their month’s subscription is up.
